Our Policies

What you need to know about cookies and your privacy.

We Value your privacy

At Armour Flex Ltd, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our website, you’re agreeing to be bound by this Policy.

If you have any questions regarding this Policy and our privacy practices please email us at sales@armourflexsport.com or telephone us on 0208 554 7740

Who are we?

We are Armour Flex Ltd

Registered in England Company No. 8720600
Our registered address is: Sovereign House, 82 West Street, Rochford SS4 1AS

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive one of our newsletters.

What type of information is collected from you?

On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • E-mail address
  • Phone number

If you make a purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

Armourflex Ltd collects anonymous information about the visitors to our website for analytics purposes, and personal information from those users who complete the contact form, or sign-up for our email newsletter.

The information collected from visitors to the website is anonymous and is used for tracking purposes to determine, for example, the number of pages visited in the session, the length of time spent on each page, and the frequency of visits to the website.

The personal information we collect might include your name and  email address, IP address, and information regarding what pages are accessed and when.

How is your information used?

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about campaigns and promotions;

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us.

If you do not want to receive direct marketing communications from us about our services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by contacting us by email: sales@armourflexsport.com

How you can access and update your information

The accuracy of your information is important to us.

We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: sales@armourflexsport.com or telephone us on  0208 554 7740

You have the right to ask for a copy of the information Armour Flex Ltd hold about you. We will take reasonable steps to verify your identity before granting access or making corrections or provide you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.

We ask you not to share your password with anyone.

Links to other websites

Our website may contain links to other websites run by other organisations.

This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK.

By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Cookie Policy

Use of ‘cookies’

Like many other websites, the Armour Flex Ltd website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

For example, we use cookies to store your device and browser preference. This helps us to improve our website and deliver a better more personalised service.

What types of cookies are there?

Broadly, there are 4 types of cookie:

Strictly necessary cookies: These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with shopping baskets or e-billing. Without use of cookies, these features of the website could not operate.

Performance cookies: These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.

Functionality cookies: These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.

Targeting or Advertising cookies: These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.

What cookies does the Armour Flex Ltd website use?

We use both Functionality and Performance cookies

We use Google Analytics to analyse the use of our website which generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz

Our analytics service provider’s privacy policy is available at: https://www.google.com/intl/en/policies/privacy/

We share our Google Analytics data with our domain administrator, Hayward Design and Print, to help us provide a better service. This information does not identify you personally. Their Privacy policy can be found here: Hayward Design and Print Privacy Policy

Your choices regarding cookies

It is possible to switch off cookies by setting your browser preferences.

For more information on how to delete cookies on your computer or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Review of these Policies

We keep these policies under regular review. These Policies was last updated in May 2018.

Armour Flex Sport

60c Empress Avenue
Ilford, Essex
IG1 3DD UK

Tel: 0208 554 7740
sales@armourflexsport.com
Registered company in England and Wales Company no: 8720600

Certification

Copyright Information
BSEN13061 Standard
CE Meets EC standards
TM Design and word mark

Patents granted in UK, EU, USA & NZ
Patents pending in 4 other countries

ARMOUR FLEX SPORT Ltd

Registered company in England and Wales Company no: 8720600